Working history
Experience
Product design across travel, proptech, agriculture and energy — after earlier years as a business analyst and software engineer building the systems I now design for.
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Feb 2024 — Present
Product Designer
EPAM · Expedia Group
Design and delivery of key travel booking features for global markets, including the personalisation of the Expedia homepage. See the case study →
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Nov 2021 — Oct 2023
Sr. Product Designer
PropertyGuru
Owned the agent experience and the monetisation of discretionary and subscription products, including moving Featured Agent to self-serve. See the case study →
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Jan 2021 — Nov 2021
Sr. User Experience Researcher & Designer
Cactus Communications
Explored and shaped product concepts through design thinking, recommending approaches and designing solutions against business, brand and user needs.
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Feb 2020 — Oct 2020
Product Designer
NextEra Energy (FPL)
Converted spreadsheet-based workflows into an enterprise application, improving the experience, design and development of a platform grounded in user and product need.
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Nov 2018 — Feb 2020
Product Designer
Monsanto · Bayer Crop Science
Designed Harvest Manager, a pre-season spray planner helping European growers meet strict pesticide residue standards. See the case study →
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Jan 2017 — May 2018
UX Designer
Circle of Blue
Increased audience engagement through user-generated storytelling, giving the audience the power to share ideas and build community around them. See the case study →
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May 2013 — Aug 2016
UI/UX Designer
CML Multimedia
Improved the client experience by working directly with clients to understand their needs.
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Mar 2011 — Apr 2013
Sr. Business Analyst
WNS
Designed a complete solution for Dubai Tourism and Commerce by redesigning their internal management portals.
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2013 — 2016
Business Analyst
Solartherm Energy Ventures
Increased user productivity by improving the intuitiveness and responsiveness of the portal through an information architecture redesign.
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Jan 2007 — Oct 2009
Software Engineer
Dell · Perot Systems
Analysis, task estimation, use cases, technical and non-technical work products, and application design and development, including change requests.